Premier Inn München City Ost Hotel

Gabriela G 2 months ago

My stay at this hotel was extremely disappointing. Upon arrival, I was assigned a room that was in an unacceptable condition. It was dirty and there was human feces left in the toilet, which was completely unacceptable and showed a lack of proper housekeeping. In addition, the receptionist had a rude and unfriendly attitude, making the check-in experience even more unpleasant. The hotel's location was also inconvenient, especially for guests without a car. To the hotel's credit, after I reported the issue, I was given a second room, which was clean, comfortable, and met my expectations. However, the initial experience had already left a very negative impression. Overall, despite the clean replacement room, the poor hygiene, unprofessional customer service, and inconvenient location made this one of the worst hotel experiences I have had. For these reasons, I would not choose to stay at this hotel again.

Tomas Mattsson 3 months ago

Great hotel. 2 adults + 1 child 11yrs. We booked the 4 bed room 34m2 and it was great. AC could maximum be taken down to +19c and that's why i can't give full five stars. Also no minibar or fridge in the room. So we filled the bathtub with cold water and kept our water and soda bottles in it. In the peak season with +31° that's a minus. But besides that I still will stay in this hotel again many times. The staff was friendly and check-in took 5 minutes. Plenty of room in the parking garage but 16 euros is expensive. Probably possible to find parking down the street cheaper if you are able to walk, which I'm not due medical conditions. I'm still trying to understand why most hotels in Germany has this outrageous need to charge so much for the parking?

maggie chan 4 months ago

Not too far from public transport, clean tidy rooms with comfy beds. We ended up doing breakfast onsite each morning, there arent many options nearby being located in an industrial area. Good value for money.

Indigo Jayne 8 months ago

My partner and I stayed at this Premier Inn for three nights as we experienced Munich. The staff were lovely, and the room itself was quiet and comfortable. The shower water pressure was okay, but the drainage wasn’t great, with it being slow due to clogging issues or just being old? Not too sure. The location was not great. There is another Premier Inn that is in the actual city centre of Munich, which I highly recommend booking instead - purely because it would be a bus and train to get in every day (taking approx. 30 minutes, which isn’t awful but when you are looking for an easy way to get in, this wasn’t really filling the quota). Additionally, the people that would catch the bus I would not say are child friendly - there were a couple times where there were experiences that as an adult I felt uncomfortable with. I do not recommend the buffet breakfast. It was sparse and hardly any options. As someone who has experienced other Premier Inn buffets, this one is not worth it. Rather, enjoy a pastry or a pretzel when you’re in the city centre. The staff were kind and pleasant during our stay. There was a benefit of being away from the city, it was quiet and relaxing when you wa