Mercure Hotel Muenchen am Olympiapark

GANESAMANIAN KOLAPPAN 2 months ago

I never give bad reviews but this one I can't help it. I'm an Accor member with silver status. I love Mecure brand. I have stayed at Berlin, Cologne all were good. Except this one. Even Budget friendly Ibis will have bigger bathroom than this one. Bathroom is so small that a buildman or pregnant women will suffer taking bath. In images it looks sufficient, see the image for actual vs reality. My wife was pregnant. When we reached my wife was feeling very small. I requested the receptionist he made us to wait 2hrs for nothing. In app I saw four prevailage room available for my dates. I even told I will pay the price difference. But he showed some random room and said this is prevailaged room. I was really frustrated. Reception people are terrible. Other staffs were good. But even if its Accor they don't have standards in all hotel is what my lesson. In three years of my Accor membership this one was the terrible. Others were either good or best. Frustrated, irritated and disappointed. I will never come again even if it's the only hotel in the planet available. Also I saw they are charging 20€ /day for the parking which I feel too much for this place. Luckily I didn't bring car.

Jean-Charles NETTER 5 months ago

Second stay for me in this hotel - the first was professional, this one was personal. As said in other guests’ reviews, room & shower-room are quite small (but still ok for a single person of course). Breakfast is quite good even if less variety of sweet things than in other Mercure hotels. Staff is friendly at reception and can give good advice. I found the underground parking a bit expensive (20€ per day!) but still very convenient - especially considering the location of this hotel which allows to reach the Olympic park & BMW Welt / Museum by walking in about 30min, as well as the city center or Nymphenburg castle easily by tramway. In a nutshell, a good choice to stay in Munich, but not 5* considering the overall price/space/quality ratio. Please note that the Umwelt green label is theoretically mandatory to reach the hotel if you come by car… but it’s easy to get in Munich - typically in a TÜV center.

PRKORN Park Edited 7 months ago

The staff is very friendly and helpful. The location is perfect and quiet in the town. It’s easy to connect with public transport, and the price is very affordable. I booked my stay two or three months before my visit to Munich, and it was a comfortable and budget-friendly experience. The conner room (room no.103) on first floor(second floor) street view but little bit private, next time I will request this room again.