RABE Bike - Filiale München Schwabing

Cafe Granota 5 months ago

Disappointing service experience. With only two clerks and a long queue, one staff member spent over 35 minutes with a single customer and let the conversation drag on far longer than necessary. In that situation, staff should be aware of the people waiting and keep things moving in a more customer-focused way, especially when others have already been there for nearly 50 minutes.

Sav 6 months ago

I came into this store ready to purchase a Cube bike, having already bought two previous bikes from this exact chain. Unfortunately, the experience was incredibly off-putting.When I pointed out that the test bike felt too short and twitchy compared to my previous rides, the clerk’s response was that my previous bikes must have been 'sized wrongly.' This was an especially inappropriate and unprofessional comment considering those previous bikes were sized and sold to me by this very same chain (in Sendling). Instead of listening to my feedback on the fit or trying to cross-sell me a more suitable model, the clerk completely missed the opportunity to help a ready buyer. To top it off, when I asked for the right sizing they measured in store this time, I was told they weren't allowed to help because I might buy elsewhere. My intention was to actually check on the cube and Rabe pages because the Clerk was not ready to sell me another bike on the spot! As a loyal customer who wanted to support a local branch, being treated like a window shopper is a surefire way to lose a sale. I’ll be taking my business to the Sendling branch that values returning customers. Honestly, this exper

Nathan Gromb 7 months ago

Great service. I bought a bike and they were very informative and happily helped me fit it and change what I wanted, even when coming back days after the purchase.

Sorabh Khurana a year ago

The team at Rabe Bike Schwabing is fantastic! Super friendly and professional — they consult in both English and German, which really helped us feel comfortable and understood. They’ve been incredibly helpful, especially when it comes to maintenance and follow-up service. Always approachable and efficient. Many stars for their great service ⭐⭐⭐⭐⭐ — we’re really happy we bought our bikes from them!

Andreas Schopper 2 years ago

Ordered a new High end E-MTB out of Switzerland, initially i was a bit worried about the procedure to export/Import the bike but the online information about the whole order process with the explanation from the friendly staff was very convincing. So I placed my order, extremely fast processing and a week later I picked up my bike near the German - Swiss border. The Bike was perfectly packed, the papers for the declarations were easily available, the custom clearance was done within 10' and everything worked like a breeze...The bike is great..waiting for spring to really enjoy my new ride:=) I am 150% satisfied and will order my future bike or accessories from these Rabe guys anytime again..Highly recommended!