Hopper Hotel St. Josef

Andrew Lambourne 6 months ago

I always write reviews but this is different. I would give this hotel 10 stars if I could. We all expect a standard of course, but it is only when we need help do we really appreciate and value the people at a hotel. The hotel itself was a church and maintains the stained windows Nadins beautiful. However, for first time in my life, I left my phone in the taxi. Extremely stressful hour as it turned out, but was made better and easier with the help of Suzanna , Nik and Christophe! All was sorted but I cannot write/explain enough , the thanks and appreciation I have for them. I go to Cologne every year to FIBO, always changing the hotel to see different areas. Next April I will be back here if not before because when you receive and see wonderful, helpful people like this, I wouldn’t go anywhere else. Thank you and God Bless!

Davy Kelly 7 months ago

OK let’s start with the obvious…parking is virtually non existent BUT it says so on the Hotels website. When we arrived the receptionist was getting moaned at by a customer who was complaining about no parking quite loudly. The receptionist was calm and courteous throughout the whole complaint even though the customer was wrong. OK let’s get to the hotel, wow it is very quiet, the rooms are very nice with comfortable beds. The breakfast is really something else 😊. The selection is huge and the dining room looks amazing with the massive stained glass windows. My new favourite hotel in Köln.