EB IMMOBILIENMANAGEMENT GmbH

Kaya Meridian Payseno Edited a month ago

(Edit) Despite answering below, they have not responded to the email or registered letter 👎😭. The rat infestation continues and all this with a 2 month old baby. (Original) The Our apartment building has a rat infestation for over 3 months with no action from management despite multiple neighbors alerting them to the problem.

Kristina Dama 2 months ago

This is a scam company! I live in Hamburg and I’ve had 2 floods in my apartment in the span of 1 year because the building’s kitchen sewage fills up and comes through my kitchen sink. This has not been resolved and I put a lot of my own time, money, and effort to solve it the first time and EB didn’t react even after the Mieterverein contracted them. Now another sewage pipe broke in my kitchen wall and flooded the Keller (I live in the ground floor). They have opened a wall in my kitchen and temporarily closed the hole which is still leaking and have left it exposed. That was 3 weeks ago and they haven’t given me a clear answer whether they will fix it. In the Keller they put a mattress to absorb the dirty sewage water located !!!in front of the electricity room!!! Making it not only a health but also a fire hazard. Avoid renting through them at any cost.

The Black Hands 2 months ago

They don't care about their tenants at all. For more than three weeks, they haven't done anything to arrange the collection of the garbage bins.

Abolish Humour 3 months ago

Thanks for the basically free rent and the dilligent cleaning maid. Didn't find the pan-asian cuisine quite to our taste (way too spicy) but the balcony views are spectacular.

Vikas Makwana 4 months ago

Since 2 weeks we don't have hot water in the Appartment. I requested that we have a small children and cold water is too cold so not possible to take shower!! I understand that this problem is not considered as emergency issues. But waiting for 2 weeks it's not fair. If i paid regularly "Warmmiete" then i hope and assume that i get hot water in the apartment ASAP. Gastherme is defeated and hopefully they will replace it soon.

Nnene Theresa Uzoegbo a year ago

This company is useless when it comes to emergencies! I had an animal stuck on my balcony(I have a balcony net so it could not get out) and I called many times for help and no one came to assist! I have also sent emails to the company and still nothing. I need my balcony nets to be checked and secured to ensure that it does not happen again and still I am unable to get someone to come through. I have been waiting for a long time . Very careless behaviour

Rebecca Sultana Edited a year ago

Terrible service from EB IMMOBILIENMANAGEMENT GMBH! No one answers calls, and emails are ignored even after being read. Urgent issues? Forget about getting a response, even after multiple follow-ups via email and fax and in person visit. The local branch in leipzig office is useless—they just redirect everything to Berlin office. Completely unprofessional. Update: went to their Berlin office and explained the situation where they listened everything. They were surprised that Leipzig branch was not helpful and addressed the issue promptly. The next day I got response from Leipzig office and they have been quite responsive. I hope they will improve their service from now on. And leipzig office employees need to learn how to respect the tenants like Berlin office did.

Federico “JSintax” Ferraris Edited a year ago

Just one of many, many, many, many unbelievable things: my bathroom is still leaking from the roof and the toilet since i moved in years ago. Furthermore, mold keep growing because there is no functional ventilation. No response whatsoever.