Hotel Stern by EMPA

Robert 2 months ago

There were a group of 4 of us staying in 4 rooms for 2 weeks. The room I was in was spacious and quiet. As I am a light sleeper, that helped a lot, and the blackout blinds, both internal and external, are good. However, none of them have side frames, so you still get some light coming in around the edges. Unfortunately, that's about all the positives I can say about the room. It was 30°C+ during our stay, and the air conditioning wasn't working. At best, it was just recirculating the air. There isn't a mini fridge in the room, and there is no phone, so if you need anything at all, you can't just call reception you have to walk downstairs. The cleaning of the room was far from good, sadly. I found a dirty sock on one of the shelves and a bag of kids pretzels in the safe. The room has two bathrooms: one with a toilet and sink, and one with a shower and sink. There was some sort of splash or stain on the toilet wall tiles, and it was still there on the last day when I checked out. In the hallway, someone spilled coffee or some other drink, and the dried spill was left there for 3-4 days before someone half heartedly cleaned it up. The shower has no dedicated light switch, which is

Andrea Z 6 months ago

Our room was in desperate need of renovation. Curtains were unable to fully cover the windows, and the room stank. Otherwise it was quiet, great location and staff were great.

D S Edited 9 months ago

Run away. Sorry, but not a nice hotel. The website shows nice rooms but we got quite the opposite. Hallway carpet leading to the room way stained and dirty, and so was our room. Plus there was a hole in the wall from the doorknob. The manager wrote back after I submitted their requested review with a corporate, unconcerned response. I requested a discount and the manager never responded back . There are far better options in the area.

Raluca Bernon a year ago

Rooms are cosy and lovely decorated but the beds are far from comfortable: mattresses are too soft and a bit too worn-out. Otherwise our stay was quite enjoyable. The breakfast buffet serves a wide variety of food, so overall a big trump's up!