Smile Optic Köln-Südstadt - Mein Optiker

Christopher Scott 5 months ago

Always a pleasure to go to Smile Optic. Today I picked up my twelfth pair of glasses over a period of 15 years.

Dean Pallant 7 months ago

A very friendly and helpful team at Smile Optic. As a non German speaker they go out of their way to make me feel at home

Brandi Gulick 11 months ago

Ms. Krebstakies was very helpful and patient, she provided me with several options and answered all of my questions. I bought glasses from here several years ago and was pleased with the service back then, and am happy to see that the quality has not changed in the meantime. I look forward to getting my new glasses soon and will continue to recommend Smile Optic to my friends :)

Anabel Ugalde 2 years ago

I had a great experience in Smile Optic Köln-Südstadt. I was attended by Nazha and she was very nice and helpful. She allowed me to take my time trying out different glasses until I found the ones that I liked. I had many experiences before where the workers are constantly rushing me to pick the set of glasses; however, this was not the case with Nazha and I appreciated that very much. This branch also has a very nice selection of glasses, not too overwhelming and not limited at all. The price was awesome! Also, I am learning German and it is still not good; however, we were able to communicate very well and she even taught me a few new words. She provided me with all the information I needed to leave without doubt of the different options for lenses, when my glasses would be ready, insurance, etc. When I came back to pick up the glasses, she took the time to adjust them well and I could say that these are the glasses that have fit the best in my entire life. Usually, my glasses fall down, however, her adjustment was right the very first time. I am enjoying my glasses, they were the right prescription and adjusted to fit my face well. I appreciate the help Nazha provided me and the

Aida Lumbreras 2 years ago

Great support and attention to the details! Personal is very profesional , assistance was provided in English which might be helpful for those who are still learning the language. I will definitely go back when my glasses need adjustment. Thank you!