Seeger Gesundheitshaus | Kieler Straße

Teena Tom 4 months ago

Nicht empfehlenswert. Sehr lange Wartezeit – schon bei der Terminvereinbarung. Es gibt offenbar nur eine Rechner für alles, wodurch sich alles unnötig in die Länge zieht. Ich kam zwar 15 Minuten zu spät zu meinem Termin, musste dann aber trotzdem noch 7 Minuten in der Schlange warten, nur um gesagt zu bekommen, dass keine Messung mehr möglich sei, weil bereits der nächste Kunde dran sei. Währenddessen wurden andere Kunden ohne Termin von anderen Mitarbeitern bedient. Für das Vermessen einer einfachen Einlegesohle wurden 20 Minuten eingeplant, tatsächlich dauerte es dann aber nicht einmal 5 Minuten. Der Scanner wurde weder vor mir noch nach mir desinfiziert. Mal sehen, was ich am Ende überhaupt bekomme. Leider insgesamt nicht gute Erfahrung.

Daniel Cavero 11 months ago

Bought a product there which quality was not good. Then I went to the shop and they replaced it by another one (no extra cost) Then I received an invoice and they don’t reply my emails. Today I got a “Mahnung” charging me extra. Funny thing is that I received the letter today 17 October and the deadline payment (before I get extra charge ) is 13 October

Nicole Wolf a year ago

I almost didn't go to the store because of the negative reviews I read about them on Google Maps and boy am I glad I didn't listen to them and went. I received the most caring and professional service that I could imagine from both of the shop workers there, who went beyond the call of duty and clearly had the knowledge of physiology in order to understand the orthopedic problem I have in my feet in order to cater it it. The store itself is modern, clean and well equipped. This store is a winner and I tend now to question whether those who wrote the negative reviews have an ulterior motive as there is no connection between them and the reality I experienced, twice.

Pavel Emdin Edited a year ago

[Update from 2024] Coming back one year later, I’m pleased to note that the service in the shop has improved tremendously. Ordering the same pair of soles now takes just a few minutes, and the staff are friendly, attentive, and helpful. Thanks Seeger team! [Aug 2023] Service is terribly slow and kind of useless. I am ordering same item 6th time in the row and facing the same problem every time, size is always wrong and I need to come through technik to fix this, who is working only part-time. If you have alternatives, try other filial. (Later update) I apologize for the harsh tone. I was very frustrated by the look of 7 senior citizens who were patiently waiting for someone to help them. There is a room some obvious optimizations, e.g. implementing queue system with tickers so people can seat and comfortably wait to be called. Equipment you guys sell is a top notch quality, I'm happy with it. It is just some improvements in the process will make you perfect.

Anna Green 4 years ago

You have to wait a long, long time to get help (this is why I give 4 stars instead of 5) BUT the team working there is kind which goes a long way. I have been through a lot after knee surgeries and DVTs, and where others have treated me poorly in other Sanitätshäuser the staff here has been compassionate and gentle which I really appreciate. The store is nowhere near where I live but I come back here because I know I’ll be treated with dignity and kindness. The staff is also knowledgeable and has always been able to find the best solutions for my needs. A big thank you to the Seeger Team.