Prinz-Eugen Apotheke

Sukhwinder singh a year ago

Review: ⭐☆☆☆☆ I’ve had one of the worst experiences with this Apotheke in Munich. The staff, especially the woman I dealt with, was extremely unfriendly, arrogant, and had a very dismissive attitude. Every time I go there, they overcharge me and give me something they decide is “similar” instead of what I actually asked for. They never explain properly, don’t want to help, and just rush me out. I feel disrespected every time I visit. This is not how a pharmacy should treat people — especially those coming in for help. Definitely not recommended!

Eri Mi 2 years ago

Das gesamte Team ist sehr kompetent, freundlich und zuvorkommend. Ich besuche diese Apotheke sehr gerne, denn sowohl ich, als auch mein Hund, fühlen sich dort sehr willkommen und gut beraten. Hier wird Kundenservice noch groß geschrieben! Absolut empfehlenswert!

Mauricio Kieczka (Mackie) 3 years ago

The pharmacists are very unfriendly and unwilling to help finding an alternative medication or do a pick-up order. I went about six or seven times in the past four years and they always seemed annoyed or in a bad mood. Only once I was able to get my prescription and felt like I was intruding and doing something questionable, I left as soon as possible. I wonder how they keep the pharmacy running, considering similar reviews. Anyhow, there are phenomenal options at the Rümann Straße (next to the Bus stop Rümann Straße) and at the Bonner Platz (next to the Rewe supermarket). Pharmacies are struggling with online competition so I can't comprehend the luxury of being unfriendly to the customer.

Megi Megit 3 years ago

the lady was so very arrogant and unkind, there is very bad behavior towards customers, this is my 2nd time going to this pharmacy and never again!!!! I wanted to pay through my phone, but she told me that it is not possible, it is a credit card and I could not prove to her that it is an EC card, and for one pregnancy test she wanted to charge me 28.80 euros in other pharmacies, dm, the same one cost 8-10 euros!!!! the last time I was there and I asked for flu pills she didn't even want to listen to me or check if she had any she cut me off and immediately said she didn't have any.

Denis Endo 4 years ago

The woman attending in the afternoon is super unfriendly. She is super rude and refused to receive my payment because I wanted to pay it with my phone (I didn't had my wallet). I tried to told her that it was a virtual EC card, but she kept arguing saying that it was a credit card. She might think that just because it is my phone, it is a credit card. She had been rude with my wife as well in other occasions. Totally unfriendly and clueless.