Deutsche Bank Filiale

Marek Sienski 8 months ago

Outstanding customer service! Ms. Meherzi was very friendly, competent, polite and patient. She proactively helped me with all my issues, sometimes addressing questions before I even asked them. Very professional service, so much different from the call center run by bots. I can only recommend „human” approach presented by Ms. Meherzi. That’s how each customer wants to be treated. Do not close branch offices with such good consultants! AI systems cannot meet these standards.

Uttkarsh Shelar 11 months ago

I recently visited the bank to open an account, and the guidance and support from Mr. Emirhan Yesilyurt were outstanding. He patiently answered all my questions with detailed explanations and made the entire account-opening process smooth and hassle-free. I truly appreciate his professionalism and excellent customer service.

Bahadir Vejsel a year ago

I opened a student account with Mr. Emirhan Yesilyurt. He was friendly, patient, helpful, and above all knowledgeable. I appreciated his ability to explain every single step of opening an account in a simple way. I recommend him!

Ricardo Miranda a year ago

I lived in Germany in the past and I decided to keep my account, it was ok until last moment when the Bank decided to change for a new password system. The system work for the first time and after this my password didn't word and my account was blocked. I tried to call the brand but it was possible to talk with someone that speak English, unbelievable. I will try again, let's see if some moment I can solve it, because the call center didn't have include circumstances like this.

Paul Brown 4 years ago

Very helpful. My sister and I saw Herr Thomas, who speaks excellent English and he sorted out a long-standing problem with an inheritance, taking a lot of time and trouble. Very nice coffee too!